On Serebii forums, there is a board that serves the purpose of hosting private conversations between a member and all the staff of the forum. Nobody can see the posts except the poster and staff. So I thought, why don't you guys do the same for BMGf? It would allow for better communication between members and staff over an issue. I think its a more open solution than the board of appeals since any staff can jump in and give feedback when necessary, rather than everybody relaying pms. This way the original poster can discuss the issue with the staff instead of the staff going and talking about it, but leaving the concerned member in the dark as to how its being handled until the final decision is reached.