Staff Contact board

Page 1 of 2 12 LastLast
Results 1 to 15 of 25
Like Tree8Likes

Thread: Staff Contact board

  1. #1
    SOVA Leader Bluelatios's Avatar
    Join Date
    Jul 2010
    Gender
    Male
    Location
    Alto Mare, Johto
    Posts
    325
    Blog Entries
    11

    Default Staff Contact board

    On Serebii forums, there is a board that serves the purpose of hosting private conversations between a member and all the staff of the forum. Nobody can see the posts except the poster and staff. So I thought, why don't you guys do the same for BMGf? It would allow for better communication between members and staff over an issue. I think its a more open solution than the board of appeals since any staff can jump in and give feedback when necessary, rather than everybody relaying pms. This way the original poster can discuss the issue with the staff instead of the staff going and talking about it, but leaving the concerned member in the dark as to how its being handled until the final decision is reached.
    Last edited by Bluelatios; 1st May 2012 at 09:35 PM.
    Our goal is to get The Pokemon Company International to return the voice actors from the dub by 4Kids. (seasons 1-8)
    If you're interested, please join us at Facebook and sign our petition!
    We're also open to considering passionate Pokemon fans as staff. Your help is valued; only together may we succeed!

  2. #2
    Magical Girl Shiny Celebi's Avatar Super Moderator
    Join Date
    May 2010
    Gender
    Genderless
    Posts
    22,019
    Blog Entries
    199
    Follow Shiny Celebi On Twitter
    Follow Shiny Celebi on Tumblr

    Default Re: Staff Contact board

    I actually support this alot. I would rather have a conversation with staff over an issue this way than through PMs if there ever was such an issue. I dont want to just sit and wait for a reply, but rather be involved in an actual discussion over an issue. I hate hate hate being left in the dark to sit and wait, I just think this would be a really great thing, and would be a lot better and help a lot of users here.

  3. #3
    Registered User
    Join Date
    Mar 2012
    Gender
    Male
    Posts
    775

    Default Re: Staff Contact board

    I don't really like this idea. I don't see much of an advantage over PMs... with a PM you can already send the same message to multiple staff members (for a group conversation). I guess what you're saying is that posting in a thread would allow for better involvement between the user and the staff... which may be the case but it would really only work if the staff views the threads often. You could do that through PMs if the staff members chose to keep you updated frequently... the fact that they often choose not to or simply don't have time to indicates that probably the same thing would happen if this forum was made (people would post stuff to the staff, and maybe the staff would view it, maybe reply, but probably not post any more often than how he currently responds to PMs). Maybe it would work slightly better, maybe not... I personally don't see anything wrong with the current system, therefore I don't think a change is necessary.

    Not to mention that if such a board was made then staff members would need to continue to use PMs as well as that board... which would increase the amount of work (or amount of effort as all concerns aren't located in a single place anymore).

    And I simply don't think such a forum would be all that useful. Usually if you want to contact the staff its because of one of three reasons:
    - You want to report something (there's a Report button for this)
    - You want to ask a specific question about the board (this would be best handled through a PM)
    - You have been warned / penalized for something by a moderator (the moderator would send you a PM in this case, and you should reply to it if you have a concern. It doesn't make much sense to start a fresh topic about something that is currently being discussed in PMs)

  4. #4
    TheMissingno.'s Avatar
    Join Date
    Feb 2009
    Gender
    Male
    Location
    No.
    Posts
    15,034
    Trophies
    Blog Entries
    408

    Default Re: Staff Contact board

    Well I mean it sounds cool and all but... Actually yeah, I really like this idea. Another advantage is that you know that all of the staff definitely has the opportunity to see your post, instead of just the staff member who you PM. I'd definitely support this, and it would be something that I would put to use if the need arose.
    That's nice.

  5. #5
    追放されたバカ
    Join Date
    Nov 2010
    Gender
    Male
    Location
    Up my own ass! Feels good man!
    Posts
    5,253
    Blog Entries
    64
    Follow Baron Brixius On Twitter

    Default Re: Staff Contact board

    Or you could just use AIM.

  6. #6
    Serenity is key
    Join Date
    Aug 2011
    Gender
    Female
    Posts
    7,635
    Blog Entries
    254

    Default Re: Staff Contact board

    Quote Originally Posted by Baron Brixius View Post
    Or you could just use AIM.
    Which not everyone has.

    I do support this, and I think it'd be really helpful. With PMs you don't have any idea who knows, whereas with this you're closer to what's happening and who's been talking about it.
    Crack some heads for me, darlings. Thank you, and good night.

  7. #7
    Canadian Sweetheart Pokemaster97's Avatar Bulbanews WriterArchives StaffBulbapedia Staff
    Join Date
    Sep 2010
    Gender
    Male
    Location
    Maryland
    Posts
    567
    Blog Entries
    2

    Visit Pokemaster97's Youtube Channel

    Default Re: Staff Contact board

    I think this is a really good idea. If we could figure out a way to do that it would be a very good way for users to see that their issues are being handled. It's much more convenient than trying to relay PMs back and fourth with everyone. I support this idea.

  8. #8
    ε(´3`)з crystallineEntropy's Avatar
    Join Date
    Dec 2011
    Gender
    Male
    Location
    Kalos
    Posts
    5,095
    Blog Entries
    152

    Default Re: Staff Contact board

    I support this. I've experienced getting in trouble by the staff in the past, and this would really help things turn out more fairly for people.

  9. #9
    Clap Clap Musashi's Avatar
    Join Date
    Nov 2007
    Gender
    Female
    Location
    Isshu
    Posts
    16,983
    Blog Entries
    21

    Default Re: Staff Contact board

    This really wouldn't be any different than PMing staff members. Don't think it needs a whole board.
    Jabberwocky likes this.

  10. #10
    黒い王様 Archaic's Avatar Webmaster
    Join Date
    Dec 2002
    Gender
    Male
    Location
    Brisbane, Queensland, Australia
    Posts
    13,151
    Blog Entries
    63
    Follow Archaic On Twitter

    Default Re: Staff Contact board

    I can see some of the reasons this might be preferable to using the PM system.

    Firstly, it means that people can have a conversation, rather than having to quote every message from every previous PM every time.

    Secondly, it can potentially speed up the process, given that we can clearly see if an issue hasn't been addressed. If a user PM's a staff member who's currently busy or on break, they might go days before receiving a reply. This way, a user should get replies quicker.

    One thing it won't do however is necessarily make things more "transparent", like the original poster seems to want.
    Quote Originally Posted by Bluelatios View Post
    This way the original poster can discuss the issue with the staff instead of the staff going and talking about it, but leaving the concerned member in the dark as to how its being handled until the final decision is reached.
    The concerned member is still going to be in the dark to some extent, because while you'd be able to discuss things with the staff members, we wouldn't be holding our deliberations in those threads.

    At this point, colour me intrigued, but not yet totally convinced.
    神出鬼没 - shin shutsu ki botsu

  11. #11
    Clap Clap Musashi's Avatar
    Join Date
    Nov 2007
    Gender
    Female
    Location
    Isshu
    Posts
    16,983
    Blog Entries
    21

    Default Re: Staff Contact board

    Quote Originally Posted by Archaic View Post
    The concerned member is still going to be in the dark to some extent, because while you'd be able to discuss things with the staff members, we wouldn't be holding our deliberations in those threads.
    Which is why I said it would be no different than PMing a bunch of staff.

  12. #12
    Cuter in real life Iteru's Avatar
    Join Date
    Jun 2008
    Gender
    Male
    Location
    Kent, England
    Posts
    10,733
    Blog Entries
    86

    Default Re: Staff Contact board

    It would at least let staff see what other staff have said in response (in case they missed out anything), I guess, and reduce the amount of PMs in our inbox given that we might not even get to the PM before a different mod does. It would save us a bit of space and effort.
    TheMissingno. likes this.

  13. #13
    TheMissingno.'s Avatar
    Join Date
    Feb 2009
    Gender
    Male
    Location
    No.
    Posts
    15,034
    Trophies
    Blog Entries
    408

    Default Re: Staff Contact board

    Quote Originally Posted by Archaic View Post
    One thing it won't do however is necessarily make things more "transparent", like the original poster seems to want.
    Well it would be transparent in the sense that we would at least know that every mod has the opportunity to see the thread, whereas with PMs we never know who it's going to be sent to and who's going to see it and who isn't. Of course your deliberations would be kept private.
    That's nice.

  14. #14
    Clap Clap Musashi's Avatar
    Join Date
    Nov 2007
    Gender
    Female
    Location
    Isshu
    Posts
    16,983
    Blog Entries
    21

    Default Re: Staff Contact board

    Every single staff doesn't need to see every problem. This would just make thing more of a hassle for everyone.

  15. #15
    Cuter in real life Iteru's Avatar
    Join Date
    Jun 2008
    Gender
    Male
    Location
    Kent, England
    Posts
    10,733
    Blog Entries
    86

    Default Re: Staff Contact board

    Quote Originally Posted by Musashi View Post
    Every single staff doesn't need to see every problem. This would just make thing more of a hassle for everyone.
    If they're threads then we don't particularly have to enter them; I'm not gonna enter a thread that is labelled "Video Games help" or "Entertainment Inc. question" We could also just edit "Solved" or "Answered" into the titles so that mods don't waste time browsing a solved issue.
    TheMissingno. likes this.

Page 1 of 2 12 LastLast

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •