We have plenty of boards where users can do that. Why do we need another? That's what the Help Desk is for.
Or what if I think if a rule in say the war room is inconvenient to hosting mafia games, that's not exactly something I'd see posted in the help desk either. No, you'd take that up with the moderators of the war room and discuss why you think it should be changed. Only having that entire conversation in pm's is going to be a little tough, since we're limited to 5 users to send a pm to, and there are 6 war room moderators. Personally I'd also refrain from posting it publicly in the war room, as that might become a little chaotic and/or cause hostility when for instance less polite users were to step in and starts demanding stuff. Especially if the staff eventually decided on not changing anything while a majority after seeing that thread would want it, or vice versa.
Some things are better left private, but need to reach more moderators than just what's able to be reached through pm's.
Purpose of help desk:
"Not sure how to do something here on the forums? Here is the place to ask questions."
It sounds more like the help desk is for newbies who don't understand something. To re-confirm the benefits of this; Think of the board I'm proposing as a sort of middle ground, privacy-wise. Its more open than PMs and board of appeals because it can't be hidden from any staff (thereby ensuring the staff are handling it properly because they keep each other in check) and allows the OP to be more involved, but more private than help desk by keeping the issue away from prying eyes who have no need to be involved. The reassurance to the OP alone is what would make the system so appealing for members to use.
First of all, the board of appeals doesn't even exist anymore. Problems with users should be reported with the regular report system or the complaint form.
Forum things like the War Room example can just be PMed to a War Room mod who can share it with the rest of the War Room staff. Same with any other section. A separate board is superfluous.
Well I dunno, based on the other comments it sounds like the pros outweigh the cons. You could also ask some of the Serebii staff and hear their thoughts on how their board is going. Maybe consider a trial run of it for a while. Its your choice. Let me know if there's anything else I can do, I'm happy to help :).
"The pros outweighs the cons" isn't something you can say based on comments. The most you can say based on comments is that more people want it than dislike it.
My chief objection to it is that moderators re already expected to check 1)Their own forum, and 2)The reported post forum (where all reported posts go), as well as any other staff forums.
Adding this in starts to pile the moderators' to-do list pretty damn high. Too high for my taste, really. It's not like the staff is paid for what they do.
In my opinion, this con outweigh any of the pros stated to date.
Iteru's idea of titles brought something else to mind. Tags attached to the post for specific sections that the OP can use to contact the appropriate group of mods. (anime, games, blogs, etc). That might help things be organized. Staff that aren't in the tagged section wouldn't obligated to check it, but they'd have the option to if they had the time.
And you still have to browse the entire forum to see what forums are marked.
I can see how it would be more convenient for users in certain circumstances, but I'd rather our moderators focus on addressing troubles and coming up with ideas to improve their section rather than spending their time checking (another) section for messages.
Serebii has this kind of board because they have a lot of staff members and so they can discuss bans in private. But BMGf's policy is to not discuss bans and the staff's not as big, so I don't know if this will really work. This seems like a good idea on paper. But I can already imagine some drama queens cluttering up that forum. I don't know. I personally think it's easy to contact staff here, there's always a few mods online at any given time.