Okay, my mom's laptop has been having some serious problems the last few weeks. They are SO bad, my dad had to reinstall Windows on her PC!
It turned out her PC had malware, but we have no clue how she got it. She has Vista on in, and Vista is weak on virus protection, but we still have no idea how she got it.
She can go on it now with ease, but how can I help my mom prevent it in the future. What caused her virus, anyways?
My mom has a Gateway laptop, with Vista Home Premium on it, 3 GB of memory, 32-bit, and has Malwarebytes and McAfee, with Action Center and Windows Firewall.
With all that beefed-up PC protection, what happened?